Shipping & Returns
Shipping Policy
Free Shipping
All orders ship free within the continental United States. No minimum order, no promo codes — just free shipping on every order, every time.
Processing & Ship Time
Orders typically ship within 48 hours of receipt (excluding weekends and major US holidays when the shop is closed). You'll receive a tracking number via email once your order ships.
Shipping Method
We ship via UPS, USPS, or FedEx depending on your location. Most orders arrive within 3–7 business days after shipping.
International Shipping
We currently ship within the United States only. For Alaska, Hawaii, territories, or international inquiries, please contact us.
Return Policy
30-Day Returns
Not satisfied? You can return any unused, undamaged product within 30 days of delivery for a full refund.
Return Process
- Contact us at sales@protechthoist.com or call 810-666-1565
- We'll provide return instructions
- Ship the item back unused and in original packaging
See our full Refund policy and Shipping policy for complete terms.
5-year guarantee — then 5-year warranty when YOU review
Every order includes our 5-year guarantee. After you post YOUR honest feedback, that review is the timestamp that locks in your 5-year warranty on that order.
First 100 reviews this year get email confirmation. Not a lie — if we promise it, we take it; if something is off, we fix it.
Details: 5-Year Warranty · Questions: sales@protechthoist.com