Shipping & Returns
Shipping Policy
Free Shipping
Free shipping in the continental US. No minimum order and no promo code needed.
Processing & Ship Time
Orders typically ship within 48 hours of receipt (excluding weekends and major US holidays when the shop is closed). You'll receive a tracking number via email once your order ships.
Shipping Method
We ship via UPS, USPS, or FedEx depending on your location. Most orders arrive within 3–7 business days after shipping.
International Shipping
We currently ship within the United States only. For Alaska, Hawaii, territories, or international inquiries, please contact us.
Return shipping is paid by the buyer unless the item is defective or we made an error.
Return Policy
30-Day Returns
Not satisfied? You can return any unused, undamaged product within 30 days of delivery for a full refund.
Return Process
- Contact us at sales@protechthoist.com or call (810) 666-1565
- We'll provide return instructions
- Ship the item back unused and in original packaging
See our full Refund policy and Shipping policy for complete terms.
5-year limited warranty
5-year limited warranty from the date of purchase, covering defects in materials and workmanship. No registration or review required. Claims: sales@protechthoist.com or (810) 666-1565.
Details: 5-Year Warranty