Return Policy
Return and Refund Policy
Last updated: March 17, 2026
We want you to be completely satisfied with your Protecht Hoist Pads. If for any reason you are not happy with your purchase, you may return it within 30 days of delivery for a full refund.
Returns
To be eligible for a return: Item must be unused and in original packaging. You must have proof of purchase.
Non-Returnable Items
Items used/installed, damaged due to misuse, custom orders.
Return Process
Contact sales@protechthoist.com with order number. Ship back within 14 days.
Refunds
Refunds are processed within 5-7 business days to original payment method.
Return shipping
Return shipping is paid by the buyer unless the item is defective or we made an error.
Contact
3453 S State Rd, Davison, MI 48423
(810) 666-1565
sales@protechthoist.com